Scogo

Plug & Play Aftermarket Repair, Return
and RMA Services

Spare Management.Reverse Logistics.Returns & Warranty Management.

How does it work?

A simple and hassle free process to get you off the ground

Create spare centers and dispatch spare units

Reverse Logistics (RL) of faulty units to spare centers

Level-1 diagnostics, Repair & RCA from local spare centers

Return to Factory (RTF) & Spare replenishment

RMA, Return , Repair

Common Challenges

  • Ensuring the availability of new IT devices in close proximity to the location where the hardware fault has been reported can be a significant challenge for businesses with multiple offices/branches throughout the country.

  • Coordinating the logistics of delivering replacement units and then coordinating with field support engineers who can replace faulty devices with new ones can be a challenge, particularly when delivery agents and field support engineers are two separate individuals.

  • Collecting & Shipping faulty devices back to the business’s headquarters or the hardware vendor’s warehouse for repair could be a tedious process that can result in compliance issues if the faulty device is not picked up or handled properly.


  • Minor issues with faulty devices can lead to unnecessary shipping costs and time if devices must be sent back to the vendor’s warehouse or spare center for repair.

RMA, Return , Repair

Our Solutions

  • Scogo offers a cost-efficient solution designed for hardware OEMs and brands, providing instant access to multiple warehouses or spare service centers across India

  • Scogo warehouses are equipped with hardware staging, testing and repair capabilities. Whether it’s changing the software version, adding a customer configuration or minor hardware changes, before shipping the device, could be done right from our warehouses, by our engineers. 

  • Get access to comprehensive infrastructure and logistics support systems, including transportation, warehousing equipment, IT systems, and human resources, with specialized expertise.

  • With Scogo managed warehouses you can eliminate high initial capital expenditure and ensures compliance with state laws, regulations, insurance, and legal formalities from day one