Plug & Play Aftermarket Repair, Return
and RMA Services
Spare Management.Reverse Logistics.Returns & Warranty Management.
How does it work?
A simple and hassle free process to get you off the ground
Create spare centers and dispatch spare units
Reverse Logistics (RL) of faulty units to spare centers
Level-1 diagnostics, Repair & RCA from local spare centers
Return to Factory (RTF) & Spare replenishment
RMA, Return , Repair
Common Challenges
- Ensuring the availability of new IT devices in close proximity to the location where the hardware fault has been reported can be a significant challenge for businesses with multiple offices/branches throughout the country.
- Coordinating the logistics of delivering replacement units and then coordinating with field support engineers who can replace faulty devices with new ones can be a challenge, particularly when delivery agents and field support engineers are two separate individuals.
- Collecting & Shipping faulty devices back to the business’s headquarters or the hardware vendor’s warehouse for repair could be a tedious process that can result in compliance issues if the faulty device is not picked up or handled properly.
- Minor issues with faulty devices can lead to unnecessary shipping costs and time if devices must be sent back to the vendor’s warehouse or spare center for repair.
RMA, Return , Repair
Our Solutions
- Scogo offers a cost-efficient solution designed for hardware OEMs and brands, providing instant access to multiple warehouses or spare service centers across India
- Scogo warehouses are equipped with hardware staging, testing and repair capabilities. Whether it’s changing the software version, adding a customer configuration or minor hardware changes, before shipping the device, could be done right from our warehouses, by our engineers.
- Get access to comprehensive infrastructure and logistics support systems, including transportation, warehousing equipment, IT systems, and human resources, with specialized expertise.
- With Scogo managed warehouses you can eliminate high initial capital expenditure and ensures compliance with state laws, regulations, insurance, and legal formalities from day one